Our Service
Libertas Property Management Inc. Team is a Full Service Residential Property Management Company.
Our goal is to Maximize the cash flow of your property Without the headaches. We know that life is busy and stressful without having to worry about carrying a mortgage on your vacant property or whether your tenants are paying rent on time, or if their taps are leaking. That's where Libertas Property Management Inc. steps in.
Imagine a monthly rental income with no headaches. Once you sign up we come in and take pictures of your property, advertise and show it, accept tenant applications, diligently screen each applicant, and manage your property during the terms of the tenancy. You just sit back, relax and enjoy the benefits of renting.
At Libertas Property Management Inc., you are not just a number but a Valued Client. We pride ourselves on our client relations. We will keep you informed on all stages in regards to your property and tenant status.
We value your business but most importantly... YOU!
Property Management Services
At Libertas Property Management Inc. we eliminate the stress and the headaches of renting out your property. Our services include the following:
- Provide a thorough market assessment for potential rental income
- Take pictures of your property and advertise your property on 3-7 different websites
- Show your property to prospective tenants and accept applications
- Provide regular updates on tenant placement status
- Screen applicants via a credit check, seek employer verification as well as a current and past landlord references
- Sign a lease on your behalf with the qualified tenant
- Handle move-in inspection and retain the security deposit in an approved Trust account
- Collect rent on a monthly basis and direct deposit your rental money to your account each month
- Handle all maintenance issues during the tenancy period (Tenants are provided an emergency number for after hour emergency maintenance issues
- Perform move out-inspection and the returning of security deposits (after deduction of damages)
Real Estate Services
Whether you are purchasing, selling or wish to investigate the possibilities, we care about your needs and will take the time to provide personal attention and 100% client satisfaction. We promise to provide the most professional, ethical and informed real estate service in the industry. Our most important assets are honesty and integrity, whereby our clients become our friends.
We will provide you with a current Full Market Evaluation of your home absolutely Free of charge.
Frequently Asked Questions
Does your company charge any start up fees?
Upon the signing of a new management agreement, we require a $400 Trust Account Deposit. This is not a fee but a deposit from you for expenses on your property. This will cover some start up cost such as web advertising, title search, credit scores, tenant welcome basket and re-keying the property.
How long does it typically take to place a tenant?
This can be affected by several factors. Depending on the area of the unit, season, price, size, etc., we cannot give a time frame as to how fast it can be rented. Our main goal is to place a good quality tenant in your property that is going to take care of your property as if it were their own.
What method of advertising does your company use?
We advertise all of our vacancies on the internet, as it is cost effective for our landlords. Your properties will be advertised on our own website: www.RentAlberta.info, as well as a number of other quality rental websites. Once we have posted a vacant property online, our Property Managers will visit the property to conduct a walk through and place one of our company signs in the window and on the lawn.
What is your application process?
Applicants are directed to our website where they can fill out an online application after they have seen a property. We perform background checks with their previous and present landlords, as well as contacting their employers to verify employment and character. In addition we do a thorough credit check. Our team reviews the entire application and a decision is made. Once an application is approved we collect a security deposit.
How do you handle late rents?
As soon as we have been notified from our bank that the payment has bounced, we deliver late rent letters as well as a follow up phone call to see what has happened. We are very firm, but fair with all of our tenants. We set the relationship expectations from day one.
What kind of questions are you asking the previous landlords?
The information we seek from the previous/present landlord is:
- Has the tenant paid their rent on time for the duration of the lease?
- Has the tenants been issued any notices? (Ex: 14 Day Notices, Noise Complaints etc.)
- Did the tenants give you the proper notice to move-out of your property?
- Are the tenants breaking their lease with you?
- When was your last inspection and what did the unit look like?
- How are they to deal with?
- Would you rent to them again?
Do you use a certain maintenance person(s) to perform work on properties?
We have our own Maintenance Department. If there are any maintenance issues that require major work, or something that our Maintenance Department cannot complete due to specific licensing needed for some jobs (some electrical or major plumbing), we will use one of our many contractors that we have used on our own rental properties. We will provide you with written quotes on anything over $300 and require your written permission to start the project.
How do I pay for repairs and maintenance to my property?
All maintenance and repair invoices will be paid by Libertas Property Management Inc. from rental monies collected. For any larger maintenance and renovation issues, quotes are taken and you would decide who will complete the work. We would then collect a Trust cheque from you at the time of the quote.
Why can't I pay the trades people myself?
We screen the contractors carefully and value their workmanship. The volume of business Libertas Property Management Inc. engages can mean savings for our clients. To retain contacts and maintain good relationship we need to ensure our trades people are paid promptly.
Do you have a pet policy that you use?
If you the owner allow pets, we offer our tenants the option to have pets in the property, if they have passed our
screening/pet application process. We charge a non-refundable Pet Application Fee and a per month (extra rent), per pet, pet rent. We take pictures of the pets and fully document the type, colour, size and amount of pets on premise, and ask for proof of licensing for the required district.
How does your company deal with a non-approved pet on the premise?
If the Property Manager or Maintenance personnel see evidence a non-approved pet on premise during a scheduled visit or inspection, the tenant is issued a Pet Violation Letter. They are informed that they must respond to the letter within a specified timeframe, and either a.) Remove the pet, and prove that the pet has been removed from the premises, or b.) Fill out one of our Pet Applications, and give us new cheques for the new rental amount including the pet rent.
If I want to find out information on the status of my property, how fast can your company get back to me with answers?
Our Landlord Liaison Team is available to answer any questions or concerns regarding your property within 2 business days. We also have communication via an online owner portal where information about your property and tenants can be accessed 24/7.